You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost
Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.
You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.
Open Payments Database
For informational purposes only, a link to the federal Centers for Medicare and Medicaid Services (CMS) Open Payments web page is provided here. The federal Physician Payments Sunshine Act requires that detailed information about payment and other payments of value worth over ten dollars ($10) from manufacturers of drugs, medical devices, and biologics to physicians and teaching hospitals be made available to the public.
Search the database at:
Notice of Nondiscrimination
Solid Primary Care complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex.
We provide, free of charge:
• Reasonable modifications and auxiliary aids and services for people with disabilities, such as qualified sign language interpreters and written information in other formats (large print, accessible electronic formats).
• Language assistance services, such as qualified interpreters and information written in other languages.
To request these services, call (310) 294-8090 (TTY 711) or ask our front desk.
If you believe we have failed to provide these services or discriminated in another way, contact our Privacy Officer at (310) 294-8090 or 3511 W Olympic Blvd, Suite 202, Los Angeles, CA 90019. You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or call 1-800-368-1019 (TDD 1-800-537-7697).
Language Assistance Is Available
ATTENTION: If you speak a language other than English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call (310) 294-8090 (TTY 711) or speak to our front desk.
Translated versions of this notice in other languages are posted below.

